Sunita Rathore
Housekeeping Supervisor
sunita.rathore@example.com · +91 96XXX XXX53 · Jaipur, Rajasthan
Summary
Housekeeping supervisor with 6 years of experience in heritage and business hotels in Rajasthan, currently supervising 22 room attendants for a 180-room property. Skilled in room inspections, linen and guest supplies control, deep-cleaning schedules and brand audits, with a focus on guest satisfaction and cost savings.
Skills
- Room inspection
- Linen management
- Guest supplies control
- Duty rosters
- Deep cleaning schedules
- Lost and found
- Opera PMS (housekeeping module)
- Chemical handling
Core skills
Team supervision · Brand standards · Cost control · Training staff · Attention to detail
Work experience
Housekeeping Supervisor, Pink City Regency Hotels Pvt Ltd, Jaipur
Sep 2022 – Present
- Supervise 22 room attendants and 6 public area staff across 3 floors of a 180-room business hotel, inspecting 60+ rooms a day.
- Raised the cleanliness score in guest surveys from 82% to 93% by introducing a 25-point room checklist and daily briefing.
- Cut linen loss and guest supplies cost by about ₹3.5 lakh a year through par-stock tracking and weekly reconciliation with the laundry.
- Planned quarterly deep cleaning of rooms and carpets and helped the hotel score 91% in its annual brand standards audit.
Room Attendant to Senior Room Attendant, Amber Vista Heritage Resort, Jaipur
Jul 2019 – Aug 2022
- Cleaned and set up 14 to 16 rooms a shift in a 75-room heritage property, including suites with antique furniture and brassware.
- Trained 9 new attendants on bed making, bathroom standards and handling of heritage décor.
- Handled lost and found records and VIP room set-ups with turndown amenities.
Education
Diploma, Housekeeping Operations
2018 – 2019
Rajasthan State Institute of Hotel Management, Jaipur, Rajasthan · 76%
B.A., Arts
2015 – 2018
University of Rajasthan, Jaipur, Rajasthan · 61%
Languages
Hindi (Native) · Rajasthani (Fluent) · English (Professional)