Ishita Malhotra
Social Media Manager
ishita.malhotra@example.com · +91 99XXX XXX08 · Gurugram, Haryana · linkedin.com/in/ishita-malhotra-example
Summary
Social media manager with 5 years of experience across a D2C fashion brand and a creative agency. Grew Instagram from 1.8 lakh to 6.4 lakh followers, built a 140-creator influencer programme and run content calendars, community management and social commerce for Instagram, YouTube Shorts and LinkedIn.
Skills
- Instagram and Reels
- YouTube Shorts
- Meta Business Suite
- Influencer marketing
- Content calendars
- Canva
- Sprout Social
Core skills
Content strategy · Community management · Trend spotting · Team leadership · Social analytics
Work experience
Social Media Manager, Tarang Lifestyle Brands Pvt Ltd, Gurugram
Sep 2023 – Present
- Grew Instagram followers from 1.8 lakh to 6.4 lakh in 2 years and lifted average engagement rate from 2.1% to 4.6% with a Reels-first content plan.
- Run an influencer programme of 140 micro and nano creators on a ₹35 lakh annual budget, with ₹1.6 crore in tracked sales through coupon codes and UTM links.
- Lead a team of 2 content creators and 1 designer, publishing 60+ posts, Reels and stories a month to a shared calendar.
- Cut average DM and comment response time from 9 hours to under 2 hours by setting up saved replies and escalation rules with customer support.
Social Media Executive, Kesari Creative Communications, New Delhi
Jun 2021 – Aug 2023
- Managed 7 brand handles in food, education and home decor, including monthly calendars, copy, approvals and reporting.
- Planned a Diwali gifting campaign for a sweets brand that reached 42 lakh accounts and sold out 3 hamper variants.
- Set up monthly social reports in Meta Business Suite and Looker Studio, which became the agency's standard format.
Education
BA (Hons), Journalism and Mass Communication
2018 – 2021
Indraprastha Institute of Media Studies, New Delhi · 78%
Certifications
- Meta Certified Digital Marketing Associate, Meta, Feb 2023
Languages
English (Fluent) · Hindi (Native) · Punjabi (Conversational)